KAI: The Intelligence System
for Modern Workflows

Automate the repeatable. Elevate the meaningful.

KA•NA AI helps small professional service firms work smarter by applying precision automation where it truly matters.

Built on KAI — our proprietary intelligence system — we bring clarity to the chaos, streamline daily workflows, and free your team to focus on their highest-value work.

 

Why AI Feels Harder Than It Should

AI was supposed to simplify work. Instead, most organizations feel more overwhelmed than ever. New tools appear weekly, advice contradicts itself, and leaders feel pressure to “do something with AI” without a clear strategy to guide what actually matters.

The problem isn’t capability. It’s coordination. AI feels chaotic because:

  • tools are adopted independently without shared standards
  • workflows fragment instead of streamline
  • information spreads across too many disconnected places
  • teams spend time experimenting instead of executing

The result: more work, not less. More noise, not clarity.

The issue isn’t AI itself — it’s the lack of an intelligence layer that brings order to the complexity.

That’s where KAI changes everything.

KAI shows where AI creates real impact, how it should integrate into daily workflows, and what truly improves productivity rather than adding more noise. It replaces guesswork with a system — one that brings coherence to your tools, clarity to your decisions, and alignment across your team.

When the noise drops, your workflows settle. Your team gains capacity.
AI becomes not a burden, but a multiplier.

 

Meet KAI
The KANA Intelligence System

KAI is the analytical engine behind KA•NA’s AI solutions.

It looks at the real way your firm works — not generic best practices — and evaluates nine core workflow domains that determine whether your team runs smoothly or struggles under friction.

KAI connects the dots your tools can’t see:

  • how information actually moves through your firm
  • where time is silently leaking
  • where tasks repeat unnecessarily
  • where decisions stack up and stall
  • where automation will deliver the highest return

KAI gives leaders a clear, structured view of their operational reality — and reveals exactly where AI can create meaningful impact.

Before any automation is added, KAI shows what should stay human, what should be automated, and what should be redesigned altogether.

The result is simple: You stop guessing. Your team stops spinning. Your workflows become coherent, efficient, and scalable.

 

The 9 Domains of KAI

Client Experience

  • Client Acquisition & First Contact

  • Onboarding & Service Kickoff

  • Client Communication & Delivery

Sales & Marketing

  • Sales Workflows

  • Marketing Workflows

  • SOPs & Team Enablement

Business Operations

  • Reporting & Insight Generation

  • Hiring & Employee Onboarding

  • Finance & Administrative Workflows

Download the KAI Audit Brochure

A comprehensive view how the AI Audit pinpoints where automation will save your team time, money, and effort.

Download Now
 

What
Your Audit Delivers

 

Your audit includes a concise written PDF that pinpoints where your business is losing time, clarity, and capacity — and shows exactly where AI can deliver meaningful value right now.

You’ll receive:

  • a prioritized list of opportunities
  • clear recommendations for automation and workflow improvements
  • a visual map of where your team is experiencing friction
  • next-step actions you can implement immediately
  • a 30–45 minute debrief highlighting the findings that matter most

You’ll walk away with clarity, direction, and a practical plan — not a pile of tools to figure out on your own. The goal is simple: help you eliminate unnecessary effort, streamline daily operations, and free your team to focus on work that truly moves the needle.

 

Where the KAI Audit Creates the Most Value – and Where it Doesn't

The AI Audit is built for small professional service firms with 5–50 employees — consulting groups, creative teams, legal practices, accounting firms, and other people-driven organizations that depend on reliable processes and consistent client delivery.

It’s for leaders who want clarity before complexity and prefer to make decisions based on real data rather than assumptions.

It’s for teams who value relationships and service, but need practical systems that reduce friction and support sustainable performance.

This audit is not for businesses hoping to replace people with bots, build custom software from scratch, or chase the fantasy of a one-click “AI that runs everything.”

It is not designed for organizations unwilling to examine or adjust their current workflows.

And it is not for teams expecting AI to solve cultural, leadership, or performance problems that still require human insight, alignment, and accountability.

 

 

 

"AI doesn’t replace people—it replaces the repetitive work that drains their time. The AI Audit reveals your most valuable opportunities so your team can focus on what’s meaningful, not mechanical."

 –Jo Spurrier    

 

Investment, Timeline and Pace

The investment for the AI Audit is $997.  It is intentionally priced to remain accessible to small professional firms.

The turnaround time is approximately seven days from the moment your intake is complete and your audit is officially scheduled. Your time commitment is minimal: one intake form and one debrief call.

If you prefer an in-person experience, we can discuss that separately.

 

Activate Your KAI Audit Results

Once you’ve reviewed your roadmap, you choose the level of support that fits your team and priorities.

DIY Implementation

Implement your AI priorities at your own pace using the clear, actionable roadmap from your KAI Audit.

Hybrid Support

Co-design key workflows with KA•NA while your team implements the AI priorities identified in your audit.

AI-in-a-Day Sprint

Accelerate progress with a guided, done-with-you implementation sprint based  on your Audit findings.

 

The KA​​NA Journey

The KA•NA Journey gives your business a clear, repeatable path for moving from scattered effort to streamlined execution. Each stage sharpens focus, strengthens alignment, and ensures your systems support the work your team is actually doing. It clarifies what’s working, exposes what isn’t, and creates a shared understanding of how AI can meaningfully reduce effort, cost, and complexity.

 Assess

Identify the true friction points in your workflows so we can see exactly where time and energy are being lost.

● Align

Select the highest-impact AI opportunities that match your goals and culture—no clutter, no unnecessary complexity.

 Activate

Turn your audit findings into a focused 30–90 day plan that shows you precisely what to implement and in what order.

 Adjust

Refine what’s working, correct what isn’t, and strengthen the systems that free your team to focus on what matters most.

 

  KAI Audit FAQs

 

About KANA

KA•NA helps leaders and organizations make better decisions with more clarity, alignment, and intentionality. Our work combines emotionally intelligent communication, evidence-driven frameworks, and practical systems that reduce complexity and elevate performance at every level of the organization.

Ready to reduce the noise and get clear?

If you’re done guessing where AI belongs in your business and you’re ready for a clear, human-centered roadmap, book your AI Audit today. You’ll receive clarity, direction, and a plan that supports your team, your clients, and your bottom line — without losing the personal touch that makes your business exceptional.

Talk With Our Team